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Because We Care

At Shoot the Moon Gallery, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

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Shipping and Delivery

What You Need to Know

I know it's a hassle to add postage to the cost of an item, so I am going to cover that for you IF you are in Australia! 

I will package each item safely and I will send you a photo of the item packaged before I Post .

Sorry, My International People but I will have to add postage for you. 

Within Australia I will use our local Australian postal system, overseas will be the international version.

You can always chat to me about how to make sure your item arrives to you from me.

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Returns

The Small Print

I'm sorry but I do not accept returns. All sales are final. Many items are custom made and made with vintage pieces. If you have any questions please feel free to ask before purchasing. I want you to be happy with your purchase.

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Postage Information

The Information You Need to Know

All care will be taken to package your item and send it to you in the most efficient postage system available. I will inform you when it has been posted and the approximate date I have been told when it has been posted, that it will arrive to you. However, variations in the postal system are not under my control. 

Payment must be made for the item before it is posted. 

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Privacy Policy

Trust Us with Your Information

All care to protect your privacy will be taken 

Get in Touch
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